Lessons learnt in IT Offshore Management for Startups

No matter how brilliant your new software  may be, it’s doomed if you can’t figure out how to make it efficiently, consistently and economically.

Starts up engage offshore teams due to lower costs & ease of getting teams engaged with tools like e-lance.  However, Creating brilliant and functional software is more difficult than ever due to a lack of offshore team  management skills . My experience at managing offshore IT organizations has taught me some important lessons about software design and production that, if heeded by software startups, provide an opportunity to bring innovative products to market without suffering setbacks – or even failure – from preventable mistakes.

1 – Get Inside the Software Shop

I’ve met too many people in this game who spend several weeks researching software vendors, in some cases even identify top talent, hand over project details  and get on the phone once a week for a status report.  This leads to enormous problems at launch time – Badly designed product and a mismatch between expectation & software delivered.

Speak on a daily basis.  Speak directly to the individual developers, testers, Business Analysts and not just the project managers.  You’ll be amazed at what you learn about the software development process and your software development partner.  Seemingly small pieces of information from these conversations can later help you refine product design or even clue you in to larger issues with the partner’s management.


2 – Build Prototypes Closer to home

You often get what you pay for in this realm, so it isn’t where you want to pinch pennies. Use the prototyping phase to refine, refine and refine some more. That way, when it comes time to spend money on software development,   you only have to do it once.

The added benefit of prototyping close to home is that you can iterate faster.  Expedited turnaround times accelerate overall development cycles, and in turn, reduce development costs. Rapid development also gets your product to market faster than the competition!


3 – The job does not end after launch

Once you launch (congrats!), resist the temptation to sit back and watch it all happen. To the contrary, this is when real development begins.  Ensure you have left a good budget for further development.    I have seen far too many software startups spend money pre-launch, leaving no allotment for development activities once they have received feedback from real users.  This is where prototyping also helps.  Continue to meet with offshore partner on daily basis.



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